There is more to IT Service Management than ITIL. Check out bITa:
"The Business IT Alignment (bITa) USA Conference 2007 program and workshops will provide you with the practical approaches to the everyday challenges and opportunities you face in and help you developing an alignment strategy. Delivered by industry experts and qualified trainers, our workshops are an enjoyable way to improve your knowledge, understanding, and practice of the relevant domain, framework or model."
"ASL and BiSL: keeping business applications up and running, up to date and under control ASL (Application Services Library) and BiSL (Business information Services Library) are public domain process frameworks and best practices that are often adopted by organizations as a logical enhancement of ITIL. Where ASL addresses Application Management from an IT perspective, BiSL focusses on the business responsibilities and processes to keep applications up and running, up to date and under control. More information on www.aslfoundation.org and www.bisl.nl."
In addition to ASL and BiSL there are other interesting subjects covered: http://www.bitausaevent.com/conference/conferencegrid.php
Thanks to Mark Smalley for pointing this out.
-ctb
