These ITIL developments are somewhat disturbing - the OGC is licensing the brand to a provider with little credibility with the professional community, apparently. See this ITSM-L thread.
ITIL <> ITSM.
-Charlie

« Dow Jones ERP for IT panel discussion | Main | The hosting “zone of contention” »
TrackBack URL for this entry:
http://www.typepad.com/services/trackback/6a00d8341bf8f153ef00d83497717f53ef
Listed below are links to weblogs that reference Serious ITIL politics - pay attention here: