Full cite:
Groot, Remco; Martin Smits, Halbe Kuipers, 2005
"A Method to Redesign the IS Portfolios in Large Organisations"
Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05) - Track 8 p. 223a
REALLY good and relevant work. Talks about EAI, interfaces, system complexity, enterprise architecture. The citations alone are a gold mine. We continue to see Dutch thought leadership in this space... and generally, this is the kind of work I think we as enterprise IT practitioners need from our academic counterparts.
Particularly lovely quote:
Only seldom do comprehensive and coherent descriptions and images exist of system complexes and information environments based on which communication with stakeholders can take place. Each group of stakeholders tends to use their own descriptions and images that have been prepared for their own purposes and in their own jargon. This often involves a multitude of binders containing system documentation at various levels. Experience shows that these descriptions, which, in fact, are very important for systems maintenance, are frequently out of date. In addition, it may even be impossible to gain and maintain insight based on these detailed descriptions...
-ctb
