Part 2 of this series (Part 1)
Longtime readers will know I always care about semantics. Questions of definition have been a staple of this blog. Might be why I don't get as many readers as some others, but I'm happy with the quality of the audience I attract.
In the last post on this topic we discussed the distinction between service and service offering, in light of recent service definitions, for example Steven Alter:
"A service is an act performed for the benefit of another."